Skip to content


Baruch Computing and Technology Center (BCTC)

Blackboard 9.1 logo

Blackboard Status/Alerts

  • IMPORTANT FOR ALL USERS Blackboard After-Hours Support

    Students and Faculty with a pressing Blackboard question can call Blackboard for assistance.

                  Call 1-646-664-2024 to be connected with a Blackboard Support Agent!

    After-hours Blackboard support is available weeknights and weekends during the following hours:

    ·                      Weeknights – Between 8:00 PM and 8:00 AM the next morning

    ·                      Weekends – All day and night on Saturdays and Sundays

    You can access Blackboard After Hours Support by calling the number above or by following the link below:

    Blackboard After-Hours Support

    Updated 06/25/2020

  • important for instructors Make Your Course Available

    At the beginning of every semester, Blackboard courses are unavailable to students, and instructors have to manually enable their courses.

    Please make your course available for students to access them.  Instructions on how to make your course available can be found by clicking the link below:

    How to Make a Course Available on Blackboard

    Updated 06/
    08/2020

  • IMPORTANT FOR ALL USERS Use Firefox for Blackboard

    It is strongly recommended that students, faculty, and staff use the Mozilla Firefox Web Browser when working with Blackboard in any capacity.

    Updated 06/25/2020

  • important for students Remember to Add or Update Your E-Mail Address on Blackboard

    Please be sure to add or update your email address on Blackboard to ensure you are receiving course material and information as needed.  You can add or update your email address on Blackboard by following the instructions at the link below:

    How to Add or Update Your E-Mail Address on Blackboard


    Important Note: Blackboard only accepts official CUNY E-Mail addresses from one of the CUNY Campuses. (i.e., @baruchmail.cuny.edu / @baruch.cuny.edu)
    Updated 06/08/2020

  • important for instructors Adding Teaching Assistants or Observers to Blackboard

    The first thing you will need is the EMPL ID (also known as the CUNY First ID) of the individual you want to add to your course on Blackboard. Once you have that, it is a quick process! Click the link below for instructions on how someone can find their EMPL ID on Blackboard:

    How to Find Your EMPL ID on Blackboard

    The instructions on how to add a user to Blackboard can be found here:

    How to Add TA's, Faculty, or Students to Blackboard

    Updated 06/03/2020

  • important for instructors Blackboard - Course Data Limit Increase

    The default data limit for course materials on Blackboard is 750MB per course. This can be upgraded to 1.5GB and 3GB upon approval. To apply for a course data limit increase, please complete this form:

    Blackboard Course Size Increase Request Form


    Then open a ticket for the Instructional Technology team by calling the Helpdesk at 646-312-1010.  Please provide them the completed form.

    In order to manage Blackboard course size efficiently, the CUNY Central Blackboard Steering Committee has implemented a course size limit policy. Click the following link for more information: http://www.baruch.cuny.edu/bctc/intech/course_size.htm
    Updated 04/22/2020


If you need immediate assistance, please contact the Baruch Helpdesk at 646.312.1010 (x1010)