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Baruch Computing and Technology Center (BCTC)

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Help Desk Service Alerts

  • All systems are operational
    CUNYfirst Database Maintenance Completed: CUNYfirst is now available – 2/16/2020
    CIS has completed the CUNYfirst database maintenance and CUNYfirst is now available to all users.
    We want to remind you of the following:

    The nightly MyInfo, 805 file, i951 file, and Reporting Instance data refresh from CUNYfirst restarts Monday night, February 17.

    The nightly CUNYSmart data refresh from CUNYfirst restarts Tuesday night, February 18.

    Users will see separate Campus Solutions and/or Human Capital Management menu options instead of the combined HR/Campus Solutions menu option. Student Center and Faculty Center menu options and navigation are unchanged.

    CUNY-wide reports and queries have been modified as required to use the data from separate Campus Solutions and Human Capital Management databases. These reports are now available via the Reporting Campus Solutions and Reporting Human Capital Mgmt menu options.

    See the CUNYfirst Database Split FAQs for more information.

    New version of the GlobalProtect VPN client

    On Wednesday, February 5th BCTC will be deploying a new version of the GlobalProtect VPN client. VPN users will be prompted to download and install this client the first time they use their VPN after Feb. 5th. Please follow the prompts to download and install the new client. Details and instruction for updating your VPN client can be found at the following link.
    Please contact the Service Desk with any questions or concerns. Thanks BCTC.
    Updated 2/19/2020 9:14AM

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