To gain access to CourseDog Events, (CDE), CUNY requires an approved form to be submitted for each individual. For most forms, the approval process for a role in CUNYfirst is as follows

1. The requester will start by creating a ServiceNow ticket.
2. Click on the “CUNY Coursedog User Access Request Form” found on the top part of ticket (#1 above).
3. Complete the Employee Information Section.
4. For the employee signature, either a handwritten signature or the “Confidentiality Agreement Code” can be provided on the form.
   • Important: be sure to select the correct access as either EventRequestor or EventManager.
     
5. The requester will provide the form to their manager who will complete the managerial approval section and sign the completed form.
6. Acceptable methods of approval are as follows:
   • An email Approval from the access approver and managerial approver attached to the ServiceNow form.
   • Handwritten signature from the Access Approver and managerial approver directly on the form and attached to the request.
7. Also, please include the SACR permissions (see screenshot below):
   
8. Attach the completed ‘CUNY Coursedog User Access Request Form’ to the ticket (#1 above). Note: forms without appropriate signatures will be delayed or rejected.
9. Complete the rest of the ServiceNow ticket (#1 above) and submit the ticket for processing.