Alex Mills
Professor
Zicklin School of Business
Department: N. P. Loomba Dept of Mgt
Areas of expertise: Operations Management, Healthcare, Services
Email Address: alex.mills@baruch.cuny.edu
> View CV- Biography
- Teaching
- Research and Creative Activity
- Grants
- Honors and Awards
- Service
Personal web site and downloadable CV
Alex F. Mills is Professor of Operations Management in the Narendra Paul Loomba Department of Management and Academic Director of the Executive MBA in Healthcare Administration in the Zicklin School of Business at Baruch College.
Professor Mills studies operations management with a focus on healthcare services. His research focuses on economic incentives in healthcare, demand management, allocation of healthcare provider resources, and healthcare system response to disruptions. He makes use of a wide range of methodology, including stochastic modeling, optimization, and data analysis. His research has been published in FT50 and UTD24 ranked journals including Management Science, Manufacturing & Service Operations Management, Operations Research, and Production and Operations Management. Professor Mills serves as an Associate Editor at Manufacturing & Service Operations Management and as a Senior Editor at Production and Operations Management.
Professor Mills teaches courses in operations management and business analytics, including process analysis, supply chain management, and healthcare analytics. He currently serves as the Area Coordinator for Operations Management in the Department of Management. In addition to excellence in teaching operations management, his pedagogical expertise includes fully online teaching and learning, and doctoral dissertation advisement.
Education
Ph.D., Statistics and Operations Research, University of North Carolina Chapel Hill NC
B.S., Mathematics, College of William and Mary Williamsburg VA
Semester | Course Prefix | Course Number | Course Name |
---|---|---|---|
Spring 2024 | ODA | 75100 | Stochastic Modeling: Fndmntls |
Spring 2024 | BUS | 90000 | Dissertation Supervision |
Fall 2023 | BUS | 90000 | Dissertation Supervision |
Fall 2023 | ZEP | 9640 | Healthcare Analytics and Quali |
Spring 2023 | OPM | 3000 | Service Operations Management |
Spring 2023 | OPM | 3000 | Service Operations Management |
Spring 2023 | BUS | 89500 | Independent Study |
Fall 2022 | MGT | 9722 | HC Informatics and Quality |
Spring 2022 | MGT | 88000 | Special Topics in Business |
Fall 2021 | OPM | 3710 | Supply Chain Management |
Fall 2021 | MGT | 9722 | HC Informatics and Quality |
Fall 2021 | BUS | 89500 | Independent Study |
Spring 2021 | MGT | 3121 | Service Operations Management |
Spring 2021 | DCT | 90312 | Dissertation Research - Final |
Fall 2020 | DCT | 90302 | Dissertation Research - Propos |
Fall 2020 | MGT | 3121 | Service Operations Management |
Fall 2020 | MGT | 3121 | Service Operations Management |
Fall 2020 | MGT | 9722 | HC Informatics and Quality |
Spring 2020 | MGT | 3710 | Introduction to Supply Chain Management |
Fall 2019 | MGT | 9722 | HC Informatics and Quality |
Fall 2019 | MGT | 3710 | Introduction to Supply Chain Management |
Spring 2019 | MGT | 3730 | Business Process Analysis |
Spring 2019 | MGT | 3121 | Service Operations Management |
Journal Articles
Cakici, O. E., & Mills, A. (2023). Telehealth pay parity and patient demand in acute care. In Progress.
Kamalahmadi, M., Mills, A., Helm, J. E., Bretthauer, K. M., Coe, E., & Kara, A. Y. (2023). Mixing it Up: Operational Impact of Hospitalist Workload. Management Science, 69(1). 283-307.
Mayo, K., Ball, G. P., & Mills, A. (2022). CEO Tenure and Recall Risk Management in the Consumer Products Industry. Production and Operations Management, 31(2). 743-763.
(2022). Telehealth Pay Parity: The Current Debate and Insights from Business Research. Health Management, Policy & Innovation, 7(3). 13.
Mills, A., & Ziya, S. (2021). Testing with Limited Capacity and Pooling.
Cakici, O. E., & Mills, A. (2021). On the Role of Teletriage in Healthcare Demand Management. Manufacturing and Service Operations Management, 23(6). 1483-1504.
Mills, A., Helm, J. E., & Wang, Y. (2021). Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies. Manufacturing and Service Operations Management, 23(2).
Mills, A., & Helm, J. (2020). Medical Surge: Lessons for a Pandemic from Mass-Casualty Management. Health Management, Policy, and Innovation, 5(1). 2.
Helm, J. E., Mills, A., & Yu, X. (2020). Efficient Transition to Post-Acute Care. In Progress.
Webb, E. M., & Mills, A. (2019). Incentive-Compatible Prehospital Triage in Emergency Medical Services. Production and Operations Management, 28(9). 2221-2241.
Cho, D. D., Bretthauer, K. M., Cattani, K. D., & Mills, A. (2019). Behavior-Aware Service Staffing. Production and Operations Management, 28(5). 1285-1304.
Helm, J. E., Mills, A., Hu, S., Yu, X., Deglise-Hawkinson, J., & Pan, J. (2019). A New Value Proposition for Reducing Readmissions: Dynamic Staffing for Post-Discharge Follow-Up. Production and Operations Management, In Progress.
Mills, A., Argon, N. T., & Ziya, S. (2018). Dynamic Distribution of Patients to Medical Facilities in the Aftermath of a Disaster. Operations Research, 66(3). 716-732.
Mills, A., Helm, J. E., Jola-Sanchez, A. F., Tatikonda, M. V., & Courtney, B. A. (2018). Coordination of Autonomous Healthcare Entities: Emergency Response to Multiple Casualty Incidents. Production and Operations Management, 27(1). 184--205.
Mills, A. (2016). A simple yet effective decision support policy for mass-casualty triage. European Journal of Operational Research, 253(3). 734-745.
Mills, A., Argon, N. T., Ziya, S., Hiestand, B., & Winslow, J. (2014). ReSTART: A Novel Framework for Resource-Based Triage in Mass-Casualty Events. Journal of Special Operations Medicine, 14(1). 30--39.
Frame, A. M., & Mills, A. (2014). Condition-dependent mate choice: A stochastic dynamic programming approach. Theoretical Population Biology, 96. 1-7.
Mills, A., Argon, N. T., & Ziya, S. (2013). Resource-Based Patient Prioritization in Mass-Casualty Incidents. Manufacturing & Service Operations Management, 15(3). 361-377.
Presentations
Mills, A. Telehealth Pay Parity and Patient Demand in Acute Care. Production and Operations Management Conference. Online: Production and Operations Management Society.
Mills, A. Testing with Limited Capacity and Pooling. Production and Operations Management Conference. Online: Production and Operations Management Society.
Mills, A. Telehealth Pay Parity and Patient Demand in Acute Care. Operations and Decision Technologies Seminar. Bloomington IN: Kelley School of Business.
Mills, A. Dynamic Staffing for Post-Discharge Follow-Ups. INFORMS Annual Meeting. Anaheim CA: INFORMS.
Mills, A. Telehealth Pay Parity and Patient Demand in Acute Care. INFORMS Annual Meeting. Anaheim CA: INFORMS.
Mills, A. Testing with Limited Capacity and Pooling. INFORMS Annual Meeting. Online: INFORMS.
Mills, A. Testing with Limited Capacity and Pooling. Decision Science Institute Annual Conference. Online: Decision Sciences Institute.
Mills, A. Dynamic Staffing for Post-Discharge Follow-Ups. INFORMS Annual Meeting. Seattle WA: INFORMS.
Mills, A. Dynamic Staffing for Post-Discharge Follow-Ups. Production and Operations Management Conference. Anaheim CA: Production and Operations Management Society.
Kamalahmadi, M., & Mills, A. (2018, May 31). Mixing it Up: Operational Impact of Hospitalist Workload. Production and Operations Management Conference. Houston TX: POMS.
Mills, A. (2018, November 30). Dynamic Staffing for Post-Discharge Follow-Ups. INFORMS Annual Meeting. Phoenix AZ: INFORMS.
Mills, A. (2018, May 31). Incentive-Compatible Prehospital Triage in Emergency Medical Services. Production and Operations Management Conference. Houston TX
Cho, D. D., & Mills, A. (2017, May 31). Behavior Aware Service Staffing. Production and Operations Management Conference. Seattle WA: POMS.
Mills, A. (2017, November 30). Efficient Transition to Post-Acute Care. INFORMS Annual Meeting. Houston TX: INFORMS.
Mills, A. (2017, June 30). Calling for Care: The Risky Proposition of Teletriage for Healthcare Demand Management. Manufacturing and Service Operations Management. Chapel Hill NC: INFORMS.
Mills, A. (2016, November 30). Efficient Transition to Post-Acute Care. INFORMS Annual Meeting. Nashville TN: INFORMS.
Mills, A. (2016, March 31). Surge Capacity Deployment in Hospitals: Response and Mitigation. Linder College of Business OBAIS Seminar. Cincinnati OH: University of Cincinnati.
Mills, A. (2016, March 31). Surge Capacity Deployment in Hospitals: Response and Mitigation. United States Naval Academy Colloquium. Annapolis MD
Mills, A. (2016, November 30). Surge Capacity Deployment in Hospitals: Response and Mitigation. INFORMS Annual Meeting. Nashville TN
Mills, A. (2016, September 30). From Incident to Inpatient: How Healthcare Coalitions can Improve Urban Incident Response. POMS International Conference. Havana Cuba
Mills, A. (2016, May 31). Incentive-Compatible Prehospital Triage in Emergency Medical Services. Production and Operations Management Conference. Orlando FL
Mills, A. (2016, November 30). Dynamic Patient Distribution in the Aftermath of a Disaster. INFORMS Annual Meeting. Nashville TN
Mills, A., & Helm, J. E. (2015, March 31). Improving Surge Capacity Through Coordination. National Healthcare Coalition Resource Center Webinar.
Mills, A. (2015, May 31). From Incident to Inpatient: How Healthcare Coalitions can Improve Urban Incident Response. Production and Operations Management Conference. Washington DC
Mills, A., Helm, J. E., & Tatikonda, M. V. (2015, May 31). Improving Surge Capacity Through Coordination. College of Healthcare Operations Management Showcase Presentation. Washington DC: POMS.
Mills, A. (2015, July 31). Surge Capacity Deployment in Hospitals: Response and Mitigation. INFORMS Healthcare Conference. Nashville TN
Mills, A. (2015, July 31). Incentive-Compatible Prehospital Triage in Emergency Medical Services. INFORMS Healthcare Conference. Nashville TN
Tatikonda, M. V., Helm, J. E., Mills, A., Jola-Sanchez, A. F., & Courtney, B. A. (2015, August 31). Operational Coordination of Autonomous Healthcare Services in Urban Disasters. Academy of Management Meeting. : Academy of Management.
Mills, A. (2015, November 30). Surge Capacity Deployment in Hospitals: Response and Mitigation. INFORMS Annual Meeting. Philadelphia PA
Webb, E. M., & Mills, A. (2015, November 30). Incentive-Compatible Prehospital Triage in Emergency Medical Services. INFORMS Annual Meeting. Philadelphia PA
Mills, A. (2015, November 30). From Incident to Inpatient: How Healthcare Coalitions can Improve Urban Incident Response. INFORMS Annual Meeting. Philadelphia PA
Liu, R., Mills, A., & Anderson, J. H. (2014, December 31). Independence Thresholds: Balancing Tractability and Practicality in Soft Real-Time Stochastic Analysis. 35th IEEE Real-Time Systems Symposium. : IEEE.
Mills, A. (2014, October 31). Surge Capacity Deployment in Hospitals: Response and Mitigation. INFORMS Annual Meeting. San Francisco
Mills, A. (2014, May 31). Surge Capacity Deployment in Hospitals: Response and Mitigation. Production and Operations Management Conference. Atlanta GA
Mills, A. (2013, July 31). Dynamic Patient Distribution in the Aftermath of a Disaster. Manufacturing and Service Operations Management. Fontainebleau France
Mills, A. (2013, October 31). Incentive-Compatible Prehospital Triage in Emergency Medical Services. INFORMS Annual Meeting. Minneapolis MN
Mills, A. (2013, May 31). Dynamic Patient Distribution in the Aftermath of a Disaster. Production and Operations Management Conference. Denver CO
Mills, A. (2012, October 31). Dynamic Patient Distribution in the Aftermath of a Disaster. INFORMS Annual Meeting. Phoenix AZ
Mills, A. (2012, November 30). Dynamic Patient Distribution in the Aftermath of a Disaster. Distributed Healthcare Services Working Group. Durham NC: Statistics and Mathematical Sciences Institute (SAMSI).
Mills, A., & Anderson, J. H. (2011, August 31). A Multiprocessor Server-Based Scheduler for Soft Real-Time Tasks with Stochastic Execution Demand. 17th IEEE International Conference on Embedded and Real-Time Computing Systems and Applications. : IEEE.
Kenna, C. J., Herman, J. L., Brandenburg, B. B., Mills, A., & Anderson, J. H. (2011, December 31). Soft Real-Time on Multiprocessors: Are Analysis Based Schedulers Really Worth It?. 32nd IEEE Real-Time Systems Symposium. : IEEE.
Mills, A., & Anderson, J. H. (2010, April 30). A Stochastic Framework for Multiprocessor Soft Real-Time Scheduling. 16th IEEE Real-Time and Embedded Technology and Applicatoins Symposium. : IEEE.
Title | Funding Agency Sponsor | Start Date | End Date | Awarded Date | Total Funding | Status |
---|---|---|---|---|---|---|
Operational impact of hospitalist localization | PSC-CUNY 51 | 07/01/2020 | 12/31/2022 | 04/17/2020 | 3500 | Completed |
Pooling resources in virtual and physical services with applicaiton to telehealth | PSC-CUNY 54 | 07/01/2023 | 06/30/2024 | 04/18/2023 | 599.71 | Funded - In Progress |
Operational impact of telehealth pay parity policies | PSC CUNY 53 | 07/01/2022 | 12/31/2023 | 04/15/2022 | 3500 | Funded - In Progress |
Honor / Award | Organization Sponsor | Date Received | Description |
---|---|---|---|
College of Healthcare Operations Management Best Paper | Production and Operations Management Society | 2018 | |
Operations and Decision Technologies Faculty Scholar | Indiana University Kelley School of Business | 2018 | |
Trustee Teaching Award | Indiana University | 2015 | |
Second Prize, Public Sector Operations Research Best Paper | INFORMS | 2014 |
Department
Committee Name | Position Role | Start Date | End Date |
---|---|---|---|
Executive Committee, Department of Management | Committee Member | 5/1/2020 | Present |
Area Coordinator, Operations Management | 8/1/2020 | Present |
College
Committee Name | Position Role | Start Date | End Date |
---|---|---|---|
Executive MBA in Healthcare Administration | Academic Director | Present | |
Area Coordinator, Operations Management | Area Coordinator | Present | |
Executive Committee, Department of Management | Committee Member | Present | |
Faculty Search Committee, Operations Management | Committee Chair | 3/31/2023 | |
Faculty Search Committee, Operations Management | Committee Chair | 5/31/2021 |
Professional
Organization | Position Role | Organization State | Organization Country | Start Date | End Date | Audience |
---|---|---|---|---|---|---|
Health Care Management Science | Editor, Associate Editor | 1/1/2021 | Present | |||
Manufacturing & Service Operations Management | Editor, Associate Editor | 1/1/2021 | Present | |||
Business School Alliance for Healthcare Management (BAHM) | Board Member | 1/1/2019 | Present | International | ||
Management Science | Reviewer, Journal Article | 1/1/2016 | Present | |||
IIE Transactions on Healthcare Systems Engineering | Reviewer, Journal Article | 1/1/2015 | Present | |||
Production and Operations Management | Editor, Senior Editor | 2/1/2024 | Present | International | ||
Manufacturing & Service Operations Management | Reviewer, Journal Article | 1/1/2014 | Present | |||
College of Healthcare Operations Management Best Paper Award, Production and Operations Management Society | Reviewer, Conference Paper | 1/1/2013 | Present | |||
Operations Research | Reviewer, Journal Article | 1/1/2013 | Present | |||
European Journal of Operational Research | Reviewer, Journal Article | 1/1/2012 | Present | |||
IIE Transactions | Reviewer, Journal Article | 1/1/2012 | Present | |||
Production and Operations Management | Reviewer, Journal Article | 1/1/2015 | Present |