Chaoqun Deng

Journal Articles

(2026). Words Speak Londer than Action? The Role of Speech Act of Linguistic Differentiation on Philanthropic Crowdfunding Platform. Target at Information Systems Research Submission in 2026 Summer, In Progress.

(2026). The Role of Media Synchronicity Fit and Sense of Community in Live Streaming Platforms. Target at Information Systems Research Submission in 2026 Summer, In Progress.

(2026). Fine-Grained Feature Fusion Framework for Online Crowdfunding Success Prediction. Target at Decision Support Systems Submission in Fall 2026, In Progress.

(2026). How Consumers Perceive Trustworthiness of Providers in Sharing Economy: Effects of Profile Photos and Customer Comments on Property Demand at Airbnb. Target at MIS Quarterly Submission in 2026 Fall, In Progress.

(2026). Board Expertise-Risk Alignment and the Selection of Acquisition Targets. Target at SMJ Submission in 2026 Summer, In Progress.

(2026). Visual Designs and Their Impact on Streamers’ Digital Entrepreneurial Performance on Live Streaming Platforms. Target at Information Systems Research Submission in 2026 Fall, In Progress.

(2026). Effects of Managerial Response Strategies to Unfair Negative Reviews on Subsequent Review Rating. Target at Information Systems Research Submission in 2026 Summer, In Progress.

(2026). A Double-Edged Sword: The Competing Effects of Anthropomorphism and AI Efficacy on Sense of Community in AI Live Streaming. Target at Journal of MIS Submission in 2026 Fall, In Progress.

(2026). Generative AI Response vs Human Response to Customer Reviews: Helpful or Harmful. (Conceptual Stage), In Progress.

(2025). How Memes Affect Constituents' Social Approval and Support. Journal of Management ,

Deng, C., & Ravichandran, T. (2024). Managerial Response to Online Positive Reviews: Helpful or Harmful?. Information System Research, 35(4). 1802-1823.

Ravichandran, T., & Deng, C. (2023). Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints. Information System Research (Equal Authorship), 34(1). 319-341. (Both authors contributed equally as noted in the paper).

(2021). The Effects of Board Expertise-Risk Misalignment and Subsequent Strategic Board Reconfiguration and Firm Performance. Strategic Management Journal,

Cabral, J., Deng, C., & Kumar, S. (2020). Internal Resource Allocation and External Alliance Activity of Diversified Firms. Journal of Management Studies (Equal authorship), 57(8). 1690-1717..

Xu, Y., Wang, L., Xu, B., Jiang, W., Deng, C., Ji, F., & Xu, X. (2019). An Information Integration and Transmission Model of Multi-Source Data for Product Quality and Safety. Information Systems Frontiers, 21(1). 191-212.

He, X., Karami, A., & Deng, C. (2017). Examining the Effects of Online Social Relations on Product Ratings and Adoption: Evidence from an Online Social Networking and Rating Site. International Journal of Web Based Communities, 13(3). 344-363.

Conference Proceedings

Liu, Y., & Deng, C. (2026). Beyond the Stream: How Streamers’ Communication Purposes Shape Viewer Engagement in Asynchronous Third-Party Online Communities. 2026 POMS.

Liu, Y., & Deng, C. (2026). When AI Streamers Build or Break Live Streaming Communities: The Roles of Anthropomorphism, AI Efficacy, and Sense of Community. AMCIS 2026.

Liu, Y., & Deng, C. (2025). Visual Designs and Their Impact on Streamers’ Digital Entrepreneurial Performance on Live Streaming Platforms. AMCIS 2025.

Zhao, Y., Deng, C., & Gao, Q. (2024). Fine-grained Feature Fusion Framework for Online Crowdfunding Success Prediction. HICSS-58.

Zhao, Y., Deng, C., & Gao, Q. (2024). Words Speak Londer than Action? The Role of Speech Act of Linguistic Differentiation on Philanthropic Crowdfunding Platform. ICIS 2024.

Liu, Y., & Deng, C. (2023). The Role of Media Synchronicity Fit and Sense of Community in Live Streaming Platforms. ICIS 2023.

Deng, C., & Ravichandran, T. (2020). To Smile or Not? The Effect of Facial Expression on Service Demand in Sharing Economy Platforms. Americas Conference on Information Systems (AMCIS) 2020.

Reger, R. K., Deng, C., Mmbaga, B., Mmbaga, N., & Li, D. (2019). The Joke's on Us: The Effect of Organizational Memes on Social Approval of Organizations. Academy of Management Annual Meeting (AOM).

Schnatterly, K., Berns, J., Silva, F. C., & Deng, C. (2019). Are Directors` Skills Equal to the Task? Expertise Gaps Between Directors and Firm Strategy. Academy of Management Annual Meeting (AOM).

Deng, C., & Ravichandran, T. (2018). Positivity Bias: Effects of Discrete Emotions on Review Helpfulness. Twenty-fourth Americas Conference on Information Systems (AMCIS).

Deng, C., & Ravichandran, T. (2017). How Consumers Perceive Trustworthiness of Providers in Sharing Economy: Effects of Photos and Comments on Demand at Airbnb. Twenty-third Americas Conference on Information Systems (AMCIS).

Deng, C., & Ravichandran, T. (2017). When Do Managers Respond to Electronic Word of Mouth?. Academy of Management Annual Meeting (AOM).

Deng, C., Lu, Y., Ravichandran, T., & He, X. (2016). What Makes Video Ads Viral: Quantifying the Impact of Marketer- and User-Generated Content. Twenty-second Americas Conference on Information Systems (AMCIS).

Deng, C., & Ravichandran, T. (2016). Managerial Response to Online Compliments: Helpful or Harmful?. Thirty Seventh International Conference on Information Systems (ICIS).

Ravichandran, T., Deng, C., & Huang, D. (2015). Effects of Managerial Response to E-WOM on Consumer Attitude. Thirty Sixth International Conference on Information Systems (ICIS).

Deng, C., & Ravichandran, T. (2014). How Do Firms Benefit from Participating in Value Network: Network Structure, Network Transparency and Firm Performance?. 2014 Annual Meeting of the Decision Sciences Institute (DSI).

Haines, R., & Deng, C. (2013). The Good News-Bad News Effect on the Decision-Making Process in Inventory Management in Supply Chain Environments. Decision Sciences Institute 44th Annual Meeting (DSI).

Presentations

Feng, F., & Deng, C. (2026, March 2). From Words to Faces: Multimodal Trust Cues and Property Demand in the Sharing Economy. BizAI 2026.

Zhao, Y., Deng, C., & Gao, Q. (2026, December 2). Words Speak Londer than Action? The Role of Speech Act of Linguistic Differentiation on Philanthropic Crowdfunding Platform. ICIS 2024. Thailand

Deng, C. How Consumers Perceive Trustworthiness of Providers in Sharing Economy: Effects of Profile Photos and Customer Comments on Property Demand at Airbnb. 2nd Annual Faculty Research Symposium 2023.

Deng, C. Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints. Baruch Inaugural Cross-College Faculty Research Symposium.

Deng, C. Managerial Response to Online Compliments: Helpful or Harmful?. 2022-2023 Eugene M. Lang Junior Faculty Presentation.

Deng, C., & Ravichandran, T. (2017, August 31). How Consumers Perceive Trustworthiness of Providers in Sharing Economy: Effects of Photos and Comments on Demand at Airbnb. Twenty-third Americas Conference on Information Systems (AMCIS). Boston

Deng, C., & Ravichandran, T. (2017, August 31). When Do Managers Respond to Electronic Word of Mouth?. Academy of Management Annual Meeting (AOM). Atlanta

Deng, C., & Ravichandran, T. (2016, December 31). Managerial Response to Online Compliments: Helpful or Harmful?. Thirty Seventh International Conference on Information Systems (ICIS). Dublin

Deng, C., Lu, Y., Ravichandran, T., & He, X. (2016, August 31). What Makes Video Ads Viral: Quantifying the Impact of Marketer- and User-Generated Content. Twenty-second Americas Conference on Information Systems (AMCIS). San Diego

Ravichandran, T., Deng, C., & Huang, D. (2015, December 31). Effects of Managerial Response to E-WOM on Consumer Attitude. Thirty Sixth International Conference on Information Systems (ICIS). Fort Worth

Deng, C., & Ravichandran, T. (2014, November 30). How Do Firms Benefit from Participating in Value Network: Network Structure, Network Transparency and Firm Performance?. 2014 Annual Meeting of the Decision Sciences Institute (DSI). Tampa

Haines, R., & Deng, C. (2013, November 30). The Good News-Bad News Effect on the Decision-making Process in Inventory Management in Supply Chain Environments. Decision Sciences Institute 4th Annual Meeting (DSI). Baltimore