Emre A Veral

Professor

Zicklin School of Business

Department: N. P. Loomba Dept of Mgt

Areas of expertise:

Email Address: emre.veral@baruch.cuny.edu

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Books

Srivastava, A., Veral, E. A., & Coleman, J. (1988). Introduction to Computer Applications in Management. (p. 141 pgs). Dubuque, Iowa, Kendall/Hunt Publishing Company.

Srivastava, A., & Veral, E. A. (1985). Introduction to Management Applications Software. (p. 162 pgs). Dubuque, Iowa, Kendall/Hunt Publishing Company.

Journal Articles

Millhiser, W., & Veral, E. A. (2019). A decision support system for real-time scheduling of multiple patient classes in outpatient services. Healthcare Management Science / Springer,

Yu, Z., William, R. B., Nicoleta, S., & Veral, E. A. (2016). A DATA-RICH AGENT-BASED DECISION SUPPORT MODEL FOR HOSPITAL CONSOLIDATION . Journal of Enterprise Transformation, 6(3-4). 136 - 161.

Millhiser, W., & Veral, E. A. (2015). Designing Appointment System Templates with Operational Performance Targets. IIE Transactions in Healthcare Systems Engineering, 5(3). 125-146.

Millhiser, W., Veral, E. A., & Valenti, B. (2012). Assessing appointment systems' operational performance with policy targets. IIE Transactions on Healthcare Systems Engineering, 2(4). 274-289.

Sethi, S., Lowry, D. B., Veral, E. A., Shapiro, J. H., & Emelianova, O. (2011). Freeport-McMoRan Cooper & Gold, Inc.: An Innovative Voluntary Code of Conduct to Protect Human Rights, Create Employment Opportunities, and Economic Development of the Indigenous People. Journal of Business Ethics, 103(1). 1-30.

Michalos, A. (Ed.). Veral, E. A. (2011). Mattel, Inc. Global Manufacturing Principles (GMP) – An Odyssey of Creation, Implementation and Abandonment of a company’s voluntary code of conduct. Journal of Business Ethics, 99(4). 483-517.

Cayirli, T., Veral, E. A., & Rosen, H. (2008). Assessment of patient classification in appointment system design. Production Operations Management, 17(3).

Veral, E. A. (2008). Integration of Macro and Micro-level Forecasting Methods: Applications in Durable Goods Industries. Journal of Forecasting, 1(4).

Bobb, L., & Veral, E. A. (2008). Open Issues and Future Directions in Revenue Management. Journal of Revenue and Pricing Management, 7(3).

Cayirli, T., Veral, E. A., & Rosen, H. (2006). Designing Appointment Scheduling Systems for Ambulatory Care Services. Health Care Management Science, 1(9). 47-58.

Cayirli, T., & Veral, E. A. (2003). Appointment Scheduling in Outpatient Clinics: A review of Literature. Production and Operations Management, 12(4). 519-549.

Veral, E. A., & Rosen, H. (2001). Can a Focus on Costs Increase Costs?. Hospital Materiels Management Quarterly, 22(3). 28-35.

Veral, E. A. (2001). Computer simulation of due-date setting in multi-machine job shops. Computers and Industrial Engineering, (41). 77-94.

Veral, E. A., & Mohan, R. (1999). A Two-Phased Approach to Setting Due-Dates in Single-Machine Job Shops. Computers and Industrial Engineering, (36). 201-218.

Mohan, R., & Veral, E. A. (1997). Workload Variability in Multi-Stage Manufacturing. Production and Inventory Management Journal, 39(2). 22-28.

Veral, E. A. (1995). Using Production and Transfer Batches in Flowshops Under MRP Control. Journal of Operations Management, 12(2). 89-100.

Veral, E. A. (1990). MRP Strategies: Effects on Cash Flow. Journal of Operations Management, 8(4). 364-376.

Veral, E. A., & LaForge, R. L. (1990). The Integration of Cost and Capacity Considerations in MRP Systems. Decision Sciences, 21(3). 507-517.

Patterson, J. P., LaForge, R. L., & Veral, E. A. (1986). Comparison of Two Part Period Balancing Rules. Journal of Purchasing and Materials Management, 22(2). 30-36.

Veral, E. A., & LaForge, R. L. (1985). The Performance of a Simple Incremental Lot Sizing Rule in Multilevel Inventory Environment. Decision Sciences, 6(1). 57-72.

Book Chapters

Sethi, S., Lowry, D. B., Veral, E. A., Shapiro, J. H., & Emelianova, O. (2011). Freeport McMoRan Copper and Gold- Globalization and Self-Regulation. In Sethi, S. P. (Ed.), (p. 54). New York, NY,USA. Palgrave Macmillan.

Cleopas, C., Yeoman, I., McMahon-Beattie, U., & Veral, E. A. (2011). The Applications of Revenue Management and Pricing. In Yeoman, I., & Beattie, U. M. (Eds.), Palgrave.

Sethi, S., Veral, E. A., Shapiro, J. H., & Emelianova, O. (2011). Mattel Inc Global Manufacturing Principles- Globalization and Self-Regulation. In Sethi, S. P. (Ed.), (p. 52). New York, NY,USA. Palgrave Macmillan.

Media Contributions

Millhiser, W., Veral, E. A., & Valenti, B. C. (2013). Why do doctors fall behind schedule?, (1).

www.iienet2.org/IEMagazine/Details.aspx?id=33565

Trade publication article that summarizes recent research paper for practitioners.

Presentations

Veral, E. A. Appointment Scheduling Systems Research and its implications on practice.. Int'l Conference on Applied mathematics. Istanbul/Turkey: Int'l Society for Applied Research.

Veral, E. A., & Millhiser, W. (2026, November 12). Appointment Scheduling: The Disconnect Between Theory and Practice. 2024 DSI Annual Conference. Phoenix, Arizona: Decision Sciences Institute.

Veral, E. A. (2026, August 12). Appointment Scheduling Systems Research and its implications on practice. . Association for Scientific and Academic Research. Istanbul/Turkey: ASAR.

Veral, E. A., & Millhiser, W. (2026, June 12). Appointment Scheduling: The Disconnect Between Theory and Practice. POMS International Conference, 2024. Istanbul, Turkey: POMS.

Veral, E. A., & Millhiser, W. (2026, November 12). Designing Appointment Systems with operational Policy Targets. Decision Sciences Annual Conference 2019. New Orleans: Decision Sciences Institute.

Millhiser, W., Veral, E. A., & Cayirli, T. (2019, October 22). Appointment Scheduling: The Disconnect Between Theory and Practice. INFORMS Annual Meeting. Seattle, WA: INFORMS.

Millhiser, W., Veral, E. A., & Valenti, B. (2016, March 29). Designing Ambulatory Care Appointment Templates for Managed and Fair Waiting: A Trilogy of Papers on Outpatient Scheduling. Lehigh University Department of Industrial and Systems Engineering Seminar Series. Bethlehem, PA: Lehigh University Department of Industrial and Systems Engineering.

Millhiser, W., & Veral, E. A. (2016, May 9). A Decision Support System for Appointment System Templates with Operational Performance Targets. POMS 27th Annual Conference 2016. Orlando, FL: POMS.

Veral, E. A., & Millhiser, W. (2016, December 13). A Decision Support Tool for Real-Time Appointment Scheduling in Ambulatory Care Services. Winter Simulation Conference 2016. Arlington, VA: INFORMS, POMS, IIE, and various other professional societies.

Veral, E. A., & Millhiser, W. (2015, May 30). Appointment System Design for Operational Performance Targets. World Conference on Technology, Innovation and Entrepreneurship. Istanbuil, Turkey: Istanbul University.

Millhiser, W., & Veral, E. A. (2015, July 31). A decision support system for appointment system templates with operational performance targets. INFORMS Healthcare 2015. Nashville, TN: INFORMS.

Millhiser, W., & Veral, E. A. (2015, November 2). A Decision Support System for Appointment System Templates with Operational Performance Targets. INFORMS 2016 Annual Meeting. Philadelphia, PA: INFORMS.

Millhiser, W., & Veral, E. A. (2014, May 9). Designing Appointment System Templates with Operational Performance Targets. POMS 25th Annual Conference. Atlanta, GA: Production and Operations Management Society.

Millhiser, W., & Veral, E. A. (2013, June 24). Appointment System (AS) Design for Fairness-based Operational Performance Targets. INFORMS Healthcare Conference 2013. Chicago, IL: INFORMS.

Millhiser, W., Veral, E. A., & Valenti, B. (2013, June 25). Assessing Appointment Systems' Operational Performance with Policy Targets. INFORMS Healthcare Conference 2013. Chicago, IL: INFORMS.

Millhiser, W., & Veral, E. A. (2013, October 2). Designing Appointment System Templates with Operational Performance Targets. Yorktown Heights, NY: IBM.

Millhiser, W., & Veral, E. A. (2013, December 7). Designing Appointment System Templates with Operational Performance Targets. ¿¿¿2nd Rutgers Applied Probability Conference. New Brunswick, NJ: Department of Management Science and Information Systems, Rutgers University.

Millhiser, W., & Veral, E. A. (2013, October 8). Appointment System Design for Fairness-based Operational Performance Targets. INFORMS Annual Meeting 2013. Minneapolis, MN: INFORMS.

Millhiser, W., Veral, E. A., & Valenti, B. (2012, October 17). Assessing Appointment Systems' Operational Performance with Policy Targets. INFORMS Annual Meeting. Phoenix, AZ: INFORMS.

Millhiser, W., Veral, E. A., & Valenti, B. C. (2012, July 31). Assessing Appointment Systems' Operational Performance with Policy Targets. 38th International Conference of the EURO Working Group on Operational Research Applied to Health Services (ORAHS). Univ. Twente, Enschede, The Netherlands: EURO.

Veral, E. A., Millhiser, W., & Valenti, B. (2011, September 29). Analyzing and Designing Outpatient Appointment Schedules with Operational Policy Targets. INFORMS 2011. Charlotte, NC: INFORMS.

Veral, E. A., Lowry, D., & Bonime-Blanc, A. (2011, September 21). Testing Your Global Code of Conduct for Effectiveness: Critical Lessons from the Mattel & Freeport-McMoRan Cases. ECOA National Meeting. Seattle, WA: Ethics Compliance Officers Association.

Millhiser, W., Veral, E. A., & Valenti, B. C. (2011, June 20). Assessing appointment scheduling rules: A policy-based paradigm. 2011 INFORMS Healthcare Meeting. Montreal, Canada: INFORMS Healthcare Society.

Millhiser, W., Veral, E. A., & Valenti, B. C. (2010, November 8). Appointment scheduling with bounded patient waiting and MD overtime: a revenue-maximization approach. INFORMS National Meeting. Austin, TX: INFORMS.

Veral, E. A. (2007, June 28). Voluntary Codes of Conduct in Agribusiness: A Special Focus on the World Banana Trade. Globalization and the Good Corporation 2007. NY: International Center for Corporate Accountability, Baruch College.

Bobb, L., & Veral, E. A. (2007, November 30). Forecasting Airline Seat Demand Using Markov Transition Matrices. DSI's Annual General Meeting. Phoenix, Arizona

Bobb, L., & Veral, E. A. (2007, November 20). Forecasting Airline Seat Demand Using Markov Transition Matrices. Decision Sciences Institute Annual Meeting 2007. Phoenix, AZ: Decision Sciences Institute.

Veral, E. A. (2006, November 30). Integration of Macro and Micro-level Forecasting Methods for Disruptive Environments: Applications in Durable Goods Industries. Decision Sciences Institute National Meeting 2006. San Antonio, TX: Decision Sciences Institute.

Cayirli, T., Veral, E. A., & Rosen, H. (2005, November 30). Comparison of two approaches to patient classification in appointment system design. Decision Sciences Annual Meeting 2005. San Francisco, CA: Decision Sciences Institute.

Veral, E. A. (2005, August 31). Designing and monitoring corporate codes of conduct for multinational corporations. Annual Economic Forum 2005. Istanbul, Turkey: The Global Business and Economics Research Conference.

Veral, E. A. (2004, May 15). Voluntary Codes of Conduct: Challenges of Performance Measurement and Evaluation. International Conference on Voluntary Codes of Conduct for Multinational Corporations. NY: Baruch College.

Cayirli, T., Veral, E. A., & Rosen, H. (2004, November 30). A Simulation Study of Appointment Scheduling Rules, Role of Patient Classification & Environmental Factors on Ambulatory Care Performance. Decision Sciences Annual Conference 2004. Boston, MA: Decision Sciences Institute.

Cayirli, T., Veral, E. A., & Rosen, H. (2004, December 4). Assessment of Patient Classification in Appointment System Design. First Conference of the POMS College of Service Operations. : Columbia University.

Veral, E. A., & Shapiro, J. (2004, May 15). Auditing Vendors’ Compliance with Corporate Codes of Conduct in China. International Conference on Voluntary Codes of Conduct for Multinational Corporations. NY: International Center for Corporate Accountability, Baruch College.

Veral, E. A. (2003, July 31). Capacity Planning in Healthcare Facilities. Conference. Istanbul, Turkey: Euro INFORMS Joint International.

Cayirli, T., & Veral, E. A. (2003, November 30). Design of Appointment Systems: A Simulation Study. Conference. Washington, DC: Decision Sciences Institute.

Veral, E. A., & Rosen, H. (2003, April 1). Designing and Implementing a Surgeon Performance Measurement System. Savannah, GA: Annual Meeting of the Production and Operations Management Society.

Veral, E. A., & Rosen, H. (2002, November 30). Evaluating MD performance and contribution in health care facilities. Conference. San Diego, CA: Decision Sciences Institute.

Cayirli, T., & Veral, E. A. (2000, November 30). Appointment Scheduling in Health Care: A Review of Literature. Proceedings. Orlando, FL: Decision Sciences Institute.

Veral, E. A., & Rosen, H. (1999, December 31). Can a Focus on Costs Increase Costs?. Conference. Charleston, SC: Production and Operations Management Society.

Veral, E. A., & Rosen, H. (1999, December 31). Can a Focus on Costs Increase Costs?. Proceedings. Charleston, S.C.: Production and Operations Management Society.

Veral, E. A. (1998, July 31). Flow Time Analysis and Due Date Setting in Job Shops. 6th International Workshop on Project Management and Scheduling. Istanbul, Turkey

Veral, E. A., & Mohan, R. (1996, December 31). The Effects of Dispatching on Job Flow Times. Conference. Orlando: Decision Sciences Institute.

Veral, E. A., & Collins, P. (1993, December 31). Current Manufacturing Trends in Manufacturing. Conference. New Jersey: Design and Manufacturing Institute.

Veral, E. A., & Hull, F. (1992, December 31). Manufacturing Best Practices. Conference. N.J: American Production and Inventory Management Society.

Veral, E. A. (1989, December 31). Batch Reduction and Buffer Management: Effects on WIP and Service Levels. Proceedings. New York: ORSA/TIMS.

Veral, E. A., & Schneller, G. (1989, October 31). Modeling Precedence Diagrams. Joint National Meeting. New York: ORSA/TIMS.

Veral, E. A., & Barrett, R. T. (1985, October 31). Response Surface Methodology in Simulation Experiments. Proceedings pp. 277-279. Myrtle Beach: S.E. TIMS.

Veral, E. A. (1985, November 30). Capacity Requirements Planning in MRP Systems. Proceedings, p. 41. Las Vegas: AIDS Doctoral Consortium.

Other Scholarly Works

Hull, F., & Veral, E. A. (1993). Best Practices for Managing Concurrent Engineering.. 140 pgs.

Reviews

Veral, E. A. (1999,January 1). Intelligent Management Support Systems by H. Bigdoli. Global Focus.

Veral, E. A. (1997,January 1). Production and Operations Management by Chase/Aquilano/Jacobs. Homewood, IL: Irwin.

Veral, E. A. (1995,January 1). Production and Operations Management by Noori/Radford. NY: McGraw Hill.

Veral, E. A. (1994,January 1). Operations Management by Lee/Schniederjans. Princeton, NJ: Houghton Mifflin.

Veral, E. A. (1989,January 1). Production and Operations Management: Manufacturing and Non manufacturing by James B. Dilworth. New York: Random House.

Veral, E. A. (1988,January 1). Operations Research Software by Gordon H. Dash, Nina M. Kajiji. Homewood, IL: Irwin.

TitleFunding Agency SponsorStart DateEnd DateAwarded DateTotal FundingStatus
Department Chair Research Account Year 1 - Emre VeralPSC CUNY02/01/202108/31/202202/01/20211750Completed
Department Chair Research Account Year 2 - Emre VeralPSC CUNY09/01/202108/31/202309/01/20213000Completed
Scheduling Outpatient AppointmentsPSC-CUNY 4907/01/201806/30/201904/15/20182500Completed
Decision Support Systems for Appointment SchedulingPSC-CUNY 4707/01/201606/30/201704/15/20163500Completed
Integration of Macro and Micro-level Forecasting Methods for Volatile Environments: Applications in Durable Goods IndustriesPSC-CUNY 3907/01/200812/31/20092009.7Completed
Department Chair Research Account Year 4 Emre VeralPSC CUNY09/01/202308/31/202508/31/20233000Funded - In Progress
Department Chair Research Account Year 3 - Emre VeralPSC CUNY09/01/202208/31/202409/01/20223000Funded - In Progress