Radhika Jain

Assc Professor

Zicklin School of Business

Department: Paul Chook Dept InfoSys & Stat

Areas of expertise:

Email Address: radhika.jain@baruch.cuny.edu

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Books

Jain, R. (2006). Business Process Integration: A Socio-cognitive Process Model and a Support System. Doctoral Dissertation, Advisor: Balasubramaniam Ramesh, Georgia State University, Atlanta, GA, 2006.

Journal Articles

Cao, C., Chen, Y., Gao, Q., Jain, R., & Shuraida, S. (2027). Investigating impact of technically skilled workers on firm performance, Authors listed in alphabetical order. Targeted for Strategic Management Journal (SMJ), In Progress.

Jain, R., Cao, L., Mohan, K., & Ramesh, B. (2026). Hybrid ambidexterity in platform-based software development: An empirical investigation. Information Technology and People, 30, forthcoming, https://doi.org/10.1108/ITP-03-2025-0330.

(2026). Practices for Sustaining Open-Source Software Business Model . To be submitted to Journal of Association for Information Systems, In Progress.

Jain, R., Karhade, P., Moussawi, S., & Ferns, W. J. (2025). A Longitudinal Investigation of Emergent Governance in Collaborative Crowdsourcing Initiative. Journal of Information Technology Case and Application Research, 16, https://doi.org/10.1080/15228053.2025.2604434.

(2024). The Impact of Feature Exploitation and Exploration on Mobile Application Evolution and Success. Journal of Association of Information Systems (JAIS), 25(3). 648-686, https://aisel.aisnet.org/jais/vol25/iss3/5.

Jain, R., & Ramesh, B. (2015). The Role of Contextual Elements in Post-merger Common Platform Development: An Empirical Investigation. European Journal of Information Systems, 24(2). 159-177.

Jain, R., Cao, L., Mohan, K., & Ramesh, B. (2015). Situated Boundary Spanning: An Empirical Investigation of Requirements Engineering Practices in Product Family Development. ACM Transactions on Management Information Systems, 5(3). 32.

Jain, R., Simon, J., & Poston, R. (2011). Mitigating Vendor Silence in Offshore Outsourcing: An Empirical Investigation. Journal of Management Information Systems, 27(4). 261 - 298.

Jain, R., Benbunan-fich, R., & Mohan, K. (2011). Assessing Green IT Initiatives Using the Balanced Scorecard. IEEE IT Professional, 13(1). 26-32.

Jain, R., Poston, R., & Simon, J. (2011). An Empirical Investigation of Client Managers’ Responsibilities in Managing Offshore Outsourcing of Software-Testing Projects . IEEE Transactions on Engineering Management, 58(4). 743 - 757.

Poston, R., Simon, J., & Jain, R. (2010). Managing Offshore Outsourcing: Proven Communication Practices of Client-Vendor Relationships. Communications of the AIS, 27(9). 129-148.

Jain, R. (2010). Using Crowdsourcing to Address the Needs of the Bottom of the Pyramid. Cutter IT Journal (The Journal of Information Technology Management), 23(7). 11-17.

Mohan, K., & Jain, R. (2008). Using Traceability to Mitigate Cognitive Biases in Software Development. Communications of the ACM, 51(9). 110-114.

Mohan, K., Jain, R., & Ramesh, B. (2007). Knowledge Networking to Support Medical New Product Development. Decision Support Systems, 43(4). 1255-1273.

Meso, P., & Jain, R. (2006). Agile software development: Adaptive systems principles and best practices. Information Systems Management , 23(3). 19-30 (4th among the top ten cited articles in 2008).

(2005). Contextual Analysis of Enterprise Mobile Services Requirements. Journal of International Technology and Information Management (JITIM), formerly known as Journal of International Information Management (JIIM), 14(2). 145-154.

(2005). Managing Context in Business Process Management Systems. Requirements Engineering Journal (REJ), 10(3). 223-237.

(2004). Wireless in the Enterprise: Requirements, Solutions, and Research Directions. International Journal of Mobile Communications (IJMC), 2(4). 354-367.

(2001). Issues in Emerging 4G Wireless Networks. IEEE Computer, 34(6). 94-96.

Book Chapters

(2006). Internet Search Engines. Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Idea Group Inc.

(2006). Development and Deployment of Web Services. Encyclopedia of E-Commerce, E-Government and Mobile Commerce, Idea Group.

(2002). ATM: Asynchronous Transmission Mode. Computer Sciences: Macmillian Science Library, MacMillian Reference USA.

Conference Proceedings

Dabiran, N., & Jain, R. (2026). Empirical Examination of OER Adoption in Higher Education . Thirty-second Americas Conference on Information Systems.

Jain, R. (2024). Transitioning from product to platform based firm: An empirical investigation. 19th Annual Midwest Association for Information Systems Conference.

Jain, R., Cai, Y., & Hu, Y. (2018). Examining Determinants of Controls in Open Source Software Development. 24th Americas Conference on Information Systems (AMCIS' 18).

Jain, R. (2010). Investigation of Governance Mechanisms for Crowdsourcing Initiatives. 16th Americas Conference on Information Systems (AMCIS).

Jain, R., Flomenbaum, J. M., & Mohan, K. (2006). A Cognitive Perspective on Pair Programming. 12th Americas Conference on Information Systems (AMCIS).

Woo, J., Conesa, J., & Jain, R. (2006). Dependency Management in Web Services Composition. 12th Americas Conference on Information Systems (AMCIS).

Jain, R. (2005). Dynamic Outsourcing with Web Services: A Multi-Faceted Perspective. Southern Association of Information Systems Conference (SAIS).

Jain, R. (2005). Improving Quality of Service for Streaming Multimedia Applications in Ubiquitous Mobile Environment. 43rd Annual ACM Southeast regional conference (ACM-SE.

Jain, R., & Ramesh, B. (2005). Negotiating Strategic Business Value of BPM Systems: A Balanced Scorecard Approach. 11th Americas Conference on Information Systems (AMCIS).

Kim, J., & Jain, R. (2005). Web Services Composition with Traceability Centered on Dependency. 38th Hawaii International Conference On System Sciences (HICSS-38).

Jain, R., & Meso, P. (2004). Theory of Complex Adaptive Systems and Agile Software Development. 10th Americas Conference Information Systems (AMCIS).

Jain, R. (2003). Enterprise Mobile Services: Framework and Industry-Specific Analysis. 9th Americas Conference on Information Systems (AMCIS).

Jain, R. (2002). Supporting Quality of Service in Multiple Heterogeneous Wireless Networks. 55th IEEE Vehicular Technology Conference (VTC).

Presentations

Jain, R. (2024, May 16). Transitioning from product to platform based firm: An empirical investigation. 19th Annual Midwest Association for Information Systems Conference, 2024. New Orleans, LA

Jain, R., Cai, Y., & Vaghefi, I. (2022, August 5). An Exploratory Investigation of OSS Business Model as an Enabler of Inclusive Digital Healthcare Innovation Process. Academy of Management Professional Development Workshop on Widening the divide through digital health innovation? A Towards Health Futures.

Jain, R., & Cai, Y. Competing or Complementary: Turning Competing Concerns of OSS Firms into Complementary Assets. SIGSAND 2021 Symposium. Virtual

Hu, Y., Cai, Y., & Jain, R. (2018, August 31). Examining Determinants of Controls in Open Source Software Development. 24th Americas Conference on Information Systems (AMCIS' 18). New Orleans, LA

Shuraida, S., Gao, Q., & Jain, R. (2017, October 31). The Influence of Users’ Online Feedback on Mobile Application Evolution. 1st Annual Symposium on Business Analytics. New York: Baruch College.

Jain, R., Karhade, P., Moussawi, S., & Ferns, B. (2015, December 13). An Empirical Investigation of Governance in Collaborative Crowdsourcing Initiatives. JAIS Theory Development Workshop. Texas, USA

Benbunan-fich, R., Chi-Wen, C., Jain, R., & Mohan, K. (2013, December 31). Evaluating consumer’s willingness to pay for green IT products (Equal contribution, Authors appear in alphabetical order). Pre-ICIS workshop on SIG-Green. Milan, Italy

Cao, L., Jain, R., Mohan, K., Ramesh, B., & Sarkar, S. (2013, December 7). An Empirical Investigation of a Healthcare IT Initiative for Socio-economically Challenged Populations (Equal contribution, Authors appear in alphabetical order). Pre-ICIS Workshop on ICT and Societal Challenges. Milan, Italy

Jain, R. (2012, December 31). Role of Application Reviews in Mobile Application Development Process. Workshop on Business Processes and Services. Orlando, FL

Jain, R. (2009, March 31). Panel on Teaching with Clickers in the Classroom. 12th Annual Baruch Teaching and Technology Conference. New York, NY

Jain, R., Simon, J., & Poston, R. (2008, September 30). An Empirical Investigation of Vendor Silence in Offshore Outsourcing. ISRW Research Seminar Series. : Department of CIS, Baruch College.

Jain, R., & Richardson, S. (2007, May 31). Knowledge Partitioning and Knowledge Transfer Mechanisms in Software Testing: An Empirical Investigation. 1st Workshop on Advances and Innovations in Systems Testing. Memphis, TN

Poston, R. S., Simon, J. C., & Jain, R. (2007, May 31). Managing Offshore Outsourcing of Software Testing. 1st Workshop on Advances and Innovations in Systems Testing. Memphis, TN

Jain, R., & Richardson, S. (2006, December 31). Role of knowledge transfer mechanisms to enable skills acquisition and improvement in software testing: An empirical investigation. IFIP Working Group 8.2 on Information Systems and Organizations (IFIP 8.2 - OASIS Workshop). Milwaukee, WI

Ramesh, B., Mohan, K., & Jain, R. (2006, September 30). Knowledge Networking to Integrate Knowledge to Support Public Health Professionals. Public Health Information Network (PHIN) conference. Atlanta, GA

Jain, R., & Ramesh, B. (2005, May 31). Similarity based business process matchmaker. IFIP TC 8 WG 8.6 International Working Conference. Atlanta, GA

Jain, R., & Ramesh, B. (2005, December 31). BPSimilar: A Process Modeling Support System to Enhance Process Agility. 15th Annual Workshop on Information Technologies and Systems (WITS'05) prototype section. Las Vegas, Nevada

Jain, R., & Meso, P. (2004, June 30). Application of Theory of Complex Adaptive Systems to Agile Software Development. 3rd Symposium on Research in Systems Analysis and Design. St. Johns, NL, Canada

Varshney, U., Malloy, A., Jain, R., & Ahluwalia, P. (2002, October 31). Wireless in the Enterprise: Requirements and Possible Solutions. Workshop on Wireless Strategy in the Enterprise: An International Research Perspective. Berkeley, CA

TitleFunding Agency SponsorStart DateEnd DateAwarded DateTotal FundingStatus
Competing or Complementary? Empirical investigation of firm and community dynamics in OSS product platform developmentPSC-CUNY 5007/01/201912/31/202204/15/20193498.4Completed
Integrating IT-enabled Business Processes in Post-merger EnvironmentPSC-CUNY 4707/01/201606/30/201704/15/20163500Completed
An empirical investigation of issues in transitioning to platform-centric ecosystemsPSC-CUNY 4607/01/201506/30/201604/17/20153499.2Completed
Transitioning to Agile Software Development MethodologiesPSC-CUNY 4407/01/201306/30/201404/15/20133499.99Completed
Role of mobil app reviewsPSC-CUNY 4307/01/201206/30/201304/17/20123499.5Completed
An empirical investigation of boundary spanning in offshore outsourcingPSC-CUNY 4007/01/200906/30/20103200Completed
Managing Offshore Outsourcing of Software Development: A Vendor PerspectivePSC-CUNY 3907/01/200812/31/20093000Completed
To increase an retain participation of women in the undergraduate program in Information Systems at Baruch CollegeCUNY Central Office06/01/201806/30/202009/19/201819973.5Funded - In Progress